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Sample Order Policy


Guidelines for Purchasing Samples:

As a courtesy we will accept sample orders on our products. Sample orders must be placed over the phone and a $1.00 fee will be applied to each sample item. Shipping cost shall be at the customer’s expense. Shipping cost will be calculated based on actual weight, dimension of the package and distance. All sample orders will be shipped using the cheapest method unless otherwise advised.There will be no returns, exchanges or refunds allowed on sample orders. We will not accept any claims for damaged samples. This policy is strictly enforced.
Sample Fee Example: Item PS1301 - $2.50 + $1.00 (Sample Fee) = $3.50

Orders Under Minimum Amount Policy


Guidelines for Purchases under Order Minimum Amount:

As a courtesy to our customers we will allow orders to be under our minimum order amount of $100. A 15% handling fee and cost of shipping will be applied to any order under the minimum order amount. Shipping cost will be calculated based on actual weight, dimension of the package and distance.
We will contact you upon shipping your order with the total amount due for your approval.
These orders must be placed over the phone.
We will only waive the 15% handling fee for new customers on their first order. The cost of shipping will still be applied.
Please contact our customer service department for more information